Last Updated: July 29, 2026
At Harsh Tech Solutions (HTS), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our License Portal, or purchase our Advanced Refinery Management System.
1. Information We Collect
We collect several types of information from and about users of our software and website, including:
- Personal Data: Name, email address, postal address, and telephone number when you register for an account, book a demo, or request support.
- Hardware Data: To generate offline software licenses, we securely collect MAC Addresses or hardware fingerprints. This ensures your license remains bound securely to your authorized device.
- Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details.
2. 100% Offline Software Guarantee
It is important to note that our flagship product, the Advanced Refinery Management System, operates 100% offline.
We do not collect, sync, or have any access to the financial data, ledgers, Tunch calculations, or client details you enter into the software. All operational data is stored locally on your machine.
3. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our website and its contents to you.
- To provide you with information, products, or services that you request from us (including License Keys and AMC renewals).
- To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our software or any products or services we offer.
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions and license generations are encrypted using SSL technology.
5. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Email: support@harshtechsolutions.com
Phone: +91-7000120705